How To Measure Employee Engagement?

Reading time: 6 min.

1. September 2023

What do the most productive workplaces have in common? The answer comes down to a very simple truth – they have a high engagement level among their employees.

Later in this article I will tell you about how you can boost your employees’ engagement and retention with our HR Impact platform, Woba.io – but first, let’s delve into the significance of employee engagement.

Why is Employee Engagement important?

The traditional notion that “the customer is king” has evolved. Modern companies now understand that employee well-being is essential for delivering top-notch customer service. This translates to creating a healthy workplace that cultivates engagement, productivity, and employee loyalty, which has become crucial for business success.

Employee Engagement holds significant importance in strategic HR for several compelling reasons. Research demonstrates that engaged employees yield various positive outcomes, including:

Reduced absenteeism
Higher commitment & productivity
Higher staff retention
Lower Turnover
Happier customers

As a result, a wide spectrum of people leaders – ranging from HR professionals to Chief People Officers and People & Culture managers – grapple with a significant challenge: How do we effectively measure employee engagement? In simpler terms, how can we tap into the collective intelligence and inner states of the entire organization? And how can we translate this knowledge into tangible business impact? This intricate question demands a comprehensive breakdown, and I’ll endeavor to provide one.

The story behind Employee Engagement

The foundation of Employee Engagement still holds relevance, dating back to 1990 when Professor William A. Kahn first introduced the concept of Work Engagement. Subsequent research has consistently revealed the links between engagement and positive outcomes like job satisfaction and strong workplace support.

A key figure in this field is Professor Wilmar Schaufeli, an expert in Organizational Psychology. His research on job burnout and employee engagement underpins the scientifically-backed indicators we employ in our Employee Engagement Survey.

At the Heart of Employee Engagement: The UWES scale

“Employee Engagement is a positive, fulfilling, work-related state of mind that is characterized by vigor, dedication, and absorption”

Schaufeli’s significant contribution is the Utrecht Work Engagement Scale (UWES). This tool remains relevant for measuring engagement. Schaufeli defines engagement as “…a positive, fulfilling, work-related state of mind that is characterized by vigor, dedication, and absorption,” encompassing three dimensions:

Vigor: Encompassing energy and resilience, along with a willingness to tackle challenges throughout the workday.
Dedication: Reflecting a profound dedication to work, where it feels meaningful and exhilarating.
Absorption: Representing a state where work absorbs you entirely, causing time to fly by and making it challenging to stop.

These aspects are gauged through a set of 17 questions. Research confirms that the scale is reliable and valid, establishing it as the most effective approach to measuring employee engagement.

Allow me to distill the above research on employee engagement into a concrete, step-by-step process for measuring employee engagement.

How do I translate the employees’ feedback from the engagement survey?

Now you might be left with the question: “Okay, now I know what to measure – but how can I easily translate the employees’ feedback from the engagement survey into concrete positive outcomes, like reducing sick leaves and resignations?” No tools on the market can solve this challenge – except for the HR platform, Woba.io.

In the following section, I will specifically show you how with Woba by your side, you can make a significant and measurable difference – not only for your employees but also for the bottom line.

How to measure Employee Engagement with Woba?

Step 1 – Choose the right research-validated questions:

We’ve made this process incredibly easy for you, allowing you to focus on optimizing engagement among your employees. Building on the aforementioned research, we’ve created a comprehensive and research-validated Employee Engagement measurement guide that you can download right away.

Step 2 – Schedule an Engagement Survey:

Simply schedule our 360 Pulse Engagement Survey (on a weekly, monthly, quarterly, or yearly basis) to measure your employees’ engagement levels. Rather than conducting an annual Engagement Survey, we highly recommend frequent surveys to always have your finger on the pulse. This approach helps identify early warning trends—be they positive or negative—that could impact employee engagement. A key feature is ensuring you consistently follow up on survey results to track positive changes. In Step 4, I will explain how seamlessly Woba facilitates this process.

Step 3 – Analyze & predict:

HR, HSE and managers get an seamless access to Woba’s management analytics. This is a key tool for you to get a real-time picture of your employees engagement level and where you can predict the most important early warning trends down the road so you can take action right away.

Step 4 – Implement proactive actions:

The most important step when you run an engagement survey is to follow-up. That is why we at Woba has been the market’s most easy-to-use action planning tool. With one click you can simply identify a risk, create an action plan and track your progress that impact your biggest people KPI’s as absenteeism, turnover, engagement and burnout. You can set your KPI’s target directly in Woba.

Step 5 – Evaluate ROI impact:

Woba is more than a survey tool; it is a game-changer for HR impact. Bid farewell to spending exorbitant sums on consultancy agencies to calculate the return on investment for your engagement initiatives. We’ve developed an algorithm that automatically quantifies the ROI business impact resulting from your actions in Woba. What’s not to like?

Ready to Elevate Your HR strategy?

Our vision is to create a better world to work by revolutionizing your HR landscape. Our hearts beat for making you in HR the central driver of business impact. With Woba by your side, this vision can turn into reality.

I’m excited to demonstrate how Woba can make a significant difference in achieving your company’s most ambitious HR objectives.

Schedule a meeting with me to explore the transformative potential of Woba.io.

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Transform the Employee Engagement Survey into actionable insights

Employee engagement surveys are a critical HR tool, designed to unlock your organization’s potential. They gauge employee well-being, drive talent retention, boost productivity, and support continuous HR improvement.

Much like conducting scientific research, the journey of knowledge and business intelligence within the realm of human resources starts with simple questions. These questions can vary widely. They’re born from curiosity, assumptions, and a desire to understand the intricacies of your organization’s people. The key is to focus on what’s essential, practical, and relevant to your unique organization.

In this article, the specific type of question you aim to answer with robust evidence is not the primary focus. Instead, the emphasis lies on the approach and methods you employ to design and collect data for your employee engagement survey in the most effective manner possible.

From gut feelings to a data-driven approach in Employee Engagement Surveys

We will show you how to shift from relying on your gut feelings to using a more solid, scientific, and data-driven approach in your employee engagement surveys. This change will help you improve your HR-business intelligence, make decisions and recommendations based on real evidence, and implement effective programs and initiatives where they matter most – for both your people and the organization as a whole.

The success of your organization depends on your role as an HR architect, and we’re here to support you. So, get ready to learn more about creating and conducting a quantitative staff engagement survey.

What is an Employee Engagement Survey?

An employee engagement survey serves as a valuable tool for gauging the sentiments of your workforce concerning their overall work-life experience. These surveys, usually in the form of questionnaires, are tailored to capture employees’ thoughts, feedback, and perceptions related to their work environment and their overall experiences within the organization.

In HR, you’re tasked with answering essential questions, such as:

How engaged are our employees?
Are they more engaged than last year?
Does the level of engagement vary across employee segments?
What’s our turnover rate, and how can we reduce it?
To what extent do they feel included in the workplace, and how can we empower this sense of inclusion?
How do they perceive their current job resources?
Do we know enough about employees’ viewpoints when designing programs and initiatives to enhance their psychological safety?

The insights derived from these surveys are a treasure trove for HR professionals. They provide a deeper understanding of the workforce’s engagement levels and well-being, ultimately leading to a more motivated and productive team. These surveys play a vital role in ensuring that the organization can adapt to change and sustain a people-centric approach, where employee satisfaction and commitment are at the forefront of HR strategies.

To fully comprehend the importance of employee engagement in HR, we suggest you read our article Employee Engagement – Definition, Relevance & Strategy.

Designing your Employee Engagement Survey questions: Close-ended questions, open-ended questions or a mix of the two?

Creating a good employee engagement survey requires thorough preparation, and it’s always crucial to have a clear problem statement. When the survey is based on interviews or questionnaires, a well-defined problem statement serves as the foundation for subsequently formulating clear questions. But how do you formulate effective questions for a survey?

When conducting employee engagement surveys, one of the many decisions you have to make is the inclusion of different types of questions. In quantitative research designs, we typically have the option to design our research around:

Close-ended questions: offer respondents a limited set of predefined answer options, making them a common choice for surveys aiming to gather quantitative data.
Multiple choice questions: provide respondents with answer choices, such as age groups or preferences, where they select the most appropriate option.
Simple binary (e.g yes, no) questions: Can help ascertain binary responses, such as whether an individual received adequate training.
Ordinal scaled (e.g. likert scaled) questions and open-ended questions: gauge satisfaction levels on a scale, usually ranging from “strongly disagree” to “strongly agree.”

Such structured questions are valuable in obtaining clear, structured data, facilitating analysis and comparison, and are often employed to assess demographics, preferences, attitudes, and behaviors.

Open-Ended Questions vs. Closed-Ended Questions in an Employee Engagement Survey

Open-ended questions in an employee engagement survey differ from their closed-ended counterparts as they invite respondents to provide detailed, free-text responses. These questions encourage respondents to share their thoughts, feelings, and suggestions in their own words.

For instance, an open-ended question might ask employees to describe their biggest challenges at work or provide suggestions for improving the workplace. These responses are valuable for uncovering nuanced insights, identifying unexpected issues, and gaining a deeper understanding of the employee experience. They offer context to the quantitative data gathered from closed-ended questions and help interpret the “why” behind the numbers, making them an essential part of a comprehensive employee engagement survey.

You need to consider whether it’s most appropriate to use closed-ended questions or open-ended questions in employee engagement surveys for several reasons:

Benefits of using close-ended questions:

Provide structured and quantifiable data. They are ideal for measuring specific aspects of employee engagement, such as satisfaction with company policies, benefits, or job tasks. This structured format allows for easy comparison and analysis.
Ensure consistency in the response format, making it easier to analyze the data and identify trends over time. This is important when conducting surveys at regular intervals to track changes in employee engagement.
Are quicker for respondents to answer, making the survey process more efficient. This can lead to higher response rates and more complete data.
They use Likert scales, which are commonly used in employee engagement surveys. This allows for benchmarking against industry standards and other organizations.
Allow for more objective data analysis, as responses are standardized and do not rely on the subjective interpretation of open-ended responses.

Benefits of using open-ended questions:

Allow employees to provide detailed, nuanced feedback. This can uncover issues or suggestions that might not be captured with closed-ended questions.
Employees feel heard and valued when they can express their thoughts in their own words. This can boost their engagement and satisfaction with the survey process.
Can reveal unexpected issues or opportunities that you may not have anticipated. They can provide insight into the “why” behind quantitative data.
Offer better contextual understanding than closed-ended data. They help interpret the quantitative findings and provide a richer understanding of the employee experience.

Employee Engagement - Definition, Relevance & Strategy

We explore the employee engagement framework, including what employee engagement is and how to measure and improve it effectively in your company.

What is Employee Engagement?

An employee engagement definition, in short, refers to the emotional commitment and level of enthusiasm that employees have toward their jobs and their organization. However, this might be an oversimplification. Employee engagement is a multifaceted concept that goes beyond initial impressions.

But, much like the transformation of a simple acorn into a sprawling oak tree, the concept of employee engagement has undergone a remarkable evolution since its early days in the 1990s. It has grown to become not only an academic discipline but a pivotal operational practice in the realm of organizational human resource management.

As it gained widespread recognition, the concept of employee engagement, akin to the branches of an oak, has taken on a multitude of diverse forms and shapes. However, there is a significant departure from the analogy of the oak tree. Unlike the tree’s natural evolution, the concept of employee engagement isn’t meant to outgrow its origins.

With the burgeoning popularity of this field, we witness an unintended consequence—an increase in inconsistency and confusion regarding the application of employee engagement as a means to study well-being within modern organizations.

The very essence of employee engagement becomes obscured in the midst of this transformation, leaving us to grapple with the challenge of aligning its core principles with its expanding interpretations. However, we don’t need a multitude of complex definitions or branches when it comes to employee engagement. What we truly need is clarity. We need to ensure that an evidence-based approach, rooted in decades of well-established research, is easily accessible. Furthermore, we need to bridge the gap between the scientific realm and the practical applications of employee engagement in HR.

This article aims to help you better understand some challenging questions:
What is employee engagement and how can we create a simple way to measure employee engagement effectively?

The Employee Engagement Framework

While simple answers to these intricate questions may remain elusive, our objective is to contribute to the ongoing effort to comprehend employee engagement. We aim to do this by retracing the concept to its origins and provide a systematic overview of how it has been operationalized by different scholars and researchers over the past decades. This, in turn, should pave the way for a more concise framework for proactively, strategically, and operationally addressing employee engagement as a means to nurture happier employees, more effective teams, and enhanced organizational outcomes.

We will delve into some of the most validated constructs and definitions of employee engagement that the academic research field has to offer. This is in pursuit of setting a benchmark by replicating sound, evidence-based approaches and standards from the world of science.

Once we’ve clarified the definitions and constructs, we’ll shift our focus to the practical dimension. Here, we’ll inspire you to implement measurement scales that effectively capture the various facets of employee work engagement while ensuring validity and reliability.

Finally, we’ll wrap it up with insights on how to cultivate and enhance engagement within your organization, enabling you to harness the myriad benefits of high employee engagement.

Why is a clear(er) definition of employee engagement important?

To effectively study and understand any phenomenon, we require clear and unified approaches to grasp that specific subject. In the realm of Human Resources (HR), a precise definition becomes crucial due to variations in understanding among different consultancy branches, HR departments, and top-level executives.

The confusion often arises from whether employee engagement equates to elements like job satisfaction, commitment, or motivation. And when it comes to satisfaction, employee engagement and satisfaction are evidently not the same psychological construct, so merging them in one measure can simply be counterproductive.

But this conceptual ambiguity not only introduces imprecision, but also leads to a view of criticism, with some dismissing employee engagement as a mere rebranding or a superficial trend in HR.

However, employee engagement is not merely another superficial HR concept. The view has led some to argue that ‘the concept of employee engagement needs to be more clearly defined … or it needs to be abandoned’. Skeptics have long argued that the term ‘engagement’ is likely to fall out of usage at some point because it lacks substance or distinctiveness. As well as being challenged for a lack of clear definition, it is also seen to be a relabelling of existing constructs, and thus redundant.

Unfortunately, this criticism sometimes overshadows the importance of employee engagement in thriving organizations, where the neglect of it is more evident than proactive efforts to improve it.

Challenges with composite engagement measures

We stand with CIPD in the discussion on and well-argumented criticsm about how consultancy and management practices often creates more “old wine in new bottles”, “fads and fashions” or “been there, bottled that” – see their discussion report from January 2021.

Because a number of consultancy firms have developed (their “own one-point-of-questionable-truth”) composite measures of engagement along these lines. Gallup’s Q12 is just one example of a tool widely used by consultants and practitioners, but it doesn’t always meet the standards of academic research. Some scholars have raised concerns about its validity and consider it a composite measure lacking in scientific rigor.

When developing a reliable measure, it’s not enough to group survey items together and give them a name. Validation is key. The measure should be tested against similar and different constructs to show it behaves as expected in theory. To put it simply, merging various measures into a single score doesn’t work like magic. It results in a confusing mix of metrics, making it hard to interpret the data.

For instance, when an organization wants to gauge employee engagement, it might involve many aspects such as alignment with company goals, using one’s strengths, satisfaction with pay, and relationships with managers. Combining all of these into one score makes it difficult to understand what’s driving differences or improvements. This could very well be the reason why Bailey et al. (2015), in a systematic study review, chose to exclude studies relying on the Q12 due to concerns that it serves as a broad, all-encompassing measure lacking in validity.

Advocates of composite measures might argue that you can break them down, but this can lead to a loose collection of measures that may not provide clear insights. While it’s understandable that employers are interested in various aspects of employee experiences, it’s crucial for measures to be precise and focused. Often, it’s more effective to consider these aspects individually – especially if you wish to investigate the relationship between engagement and relevant independent variables in a regression analysis (which, essentially, requires the dependent variable to be measured!).

The need for clarity

So. Why was a clear definition and understandable conceptualization important again? Because creating a work environment where employee engagement thrives is crucial for organizations, as it leads to positive outcomes like lower turnover, reduced absenteeism, higher job satisfaction, increased efficiency, and productivity.

To become more data-driven and implement progressive HR initiatives, research consistently emphasizes the significance of employee engagement. It all starts with defining the core concept and how it has evolved over the years in various evidence-based interpretations explored in applied research.

And hence, we move forward to where we position ourselves, when we assist, consult, advocate and what-not our clients about employee engagement. A definition. A clear one that’s scientifically grounded.

Employee Survey Fatigue - How to ensure better response rates

In recent years, our exposure to quantitative employee surveys have increased – which also applies to the organizational field of research. The rise in digital survey platforms and easier distribution methods has led to more frequent workplace survey invitations, but it’s also caused a drop in the response rate.

This leads to Survey Fatigue:

“When respondents lose interest in your surveys because of the overwhelming frequency of survey requests or the extensive effort and questions involved in completing them.”

This, in turn, can create unfortunate barriers to the validity and representativeness of your engagement surveys in general. As employee engagement surveys gain increasing popularity, the quest for high response rates and valuable insights presents growing challenges. Organizations seek to assess their employees’ work life, but these hurdles cannot be ignored.

In this article, we’ll unveil the concept of survey fatigue and provide strategies to combat this silent adversary of quantitative research designs.

What are the main risks about Survey Fatigue?

When it comes to employee engagement surveys, there are a couple of key issues related to survey fatigue that you should be aware of.

First, you might run into a problem of nonresponse. This means that some employees may not participate, which can affect the accuracy of your insights and your ability to make general conclusions.
Second, you could end up with data that’s not entirely reliable because tired participants might hurry through the survey, giving quick answers without really paying attention to the questions.

The factors contributing to declining response rates

There are several factors contributing to declining response rates.

Firstly, there’s a proliferation of surveys, as more and more companies and organizations use them to gather opinions. This, along with the growing number of survey service providers and an increasing interest in data-driven decision-making, is causing what we call survey fatigue.

Another important point is that people who don’t respond to surveys are often more likely to contemplate leaving their jobs and generally report lower job satisfaction and less contentment with their supervisors compared to those who do respond.

What this means is that if a company’s HR department doesn’t receive feedback from these dissatisfied individuals, the data they collect may not accurately represent the reality. It could provide a more positive but inaccurate picture of the situation.

Lack of communication and followed actions from surveys triggers fatigue!

A research review performed by McKinsey showed that the number one driver of survey fatigue among participants is when they believe the organization won’t take any action based on the survey results.

On the flip side, when organizations not only run employee engagement surveys but also actively share relevant information and take appropriate actions based on the feedback, it encourages more employees to take part in current and future surveys.

Clearly, the crucial takeaway here is that employee surveys should be seen as a tool for making meaningful improvements, not just a metric by itself.

Julian Raymond Blok

Data Scientist in Woba

Del artikel

Biography

Julian is Woba’s very own in-house data scientist. His expertise lies in applying statistical models to HR data, providing us with a profound understanding of the intricacies, patterns, and correlations within employees’ work lives. With a combination of technical skill and a passion for human behavior, Julian utilizes HR analytics to advise HR and leaders on how they can proactively work with transforming employee data insights into ROI impact.

Topics: People analytics, HR-KPI Management, People Management, Employee Engagement, Employee Experience

Employee engagement, People Analytics

D. 27. November 2023

Transform the Employee Engagement Survey into actionable insights

From gut feelings to a data-driven approach in Employee Engagement Surveys

What is an Employee Engagement Survey?

In HR, you’re tasked with answering essential questions, such as:

How engaged are our employees?
Are they more engaged than last year?
Does the level of engagement vary across employee segments?
What’s our turnover rate, and how can we reduce it?
To what extent do they feel included in the workplace, and how can we empower this sense of inclusion?
How do they perceive their current job resources?
Do we know enough about employees’ viewpoints when designing programs and initiatives to enhance their psychological safety?

To fully comprehend the importance of employee engagement in HR, we suggest you read our article Employee Engagement – Definition, Relevance & Strategy.

Designing your Employee Engagement Survey questions: Close-ended questions, open-ended questions or a mix of the two?

Close-ended questions: offer respondents a limited set of predefined answer options, making them a common choice for surveys aiming to gather quantitative data.
Multiple choice questions: provide respondents with answer choices, such as age groups or preferences, where they select the most appropriate option.
Simple binary (e.g yes, no) questions: Can help ascertain binary responses, such as whether an individual received adequate training.
Ordinal scaled (e.g. likert scaled) questions and open-ended questions: gauge satisfaction levels on a scale, usually ranging from “strongly disagree” to “strongly agree.”

Such structured questions are valuable in obtaining clear, structured data, facilitating analysis and comparison, and are often employed to assess demographics, preferences, attitudes, and behaviors.

Open-Ended Questions vs. Closed-Ended Questions in an Employee Engagement Survey

You need to consider whether it’s most appropriate to use closed-ended questions or open-ended questions in employee engagement surveys for several reasons:

Benefits of using close-ended questions:

Provide structured and quantifiable data. They are ideal for measuring specific aspects of employee engagement, such as satisfaction with company policies, benefits, or job tasks. This structured format allows for easy comparison and analysis.
Ensure consistency in the response format, making it easier to analyze the data and identify trends over time. This is important when conducting surveys at regular intervals to track changes in employee engagement.
Are quicker for respondents to answer, making the survey process more efficient. This can lead to higher response rates and more complete data.
They use Likert scales, which are commonly used in employee engagement surveys. This allows for benchmarking against industry standards and other organizations.
Allow for more objective data analysis, as responses are standardized and do not rely on the subjective interpretation of open-ended responses.

Benefits of using open-ended questions:

Allow employees to provide detailed, nuanced feedback. This can uncover issues or suggestions that might not be captured with closed-ended questions.
Employees feel heard and valued when they can express their thoughts in their own words. This can boost their engagement and satisfaction with the survey process.
Can reveal unexpected issues or opportunities that you may not have anticipated. They can provide insight into the “why” behind quantitative data.
Offer better contextual understanding than closed-ended data. They help interpret the quantitative findings and provide a richer understanding of the employee experience.

AF Julian Raymond Blok

Employee engagement

D. 14. November 2023

Employee Engagement - Definition, Relevance & Strategy

We explore the employee engagement framework, including what employee engagement is and how to measure and improve it effectively in your company.

What is Employee Engagement?

This article aims to help you better understand some challenging questions:
What is employee engagement and how can we create a simple way to measure employee engagement effectively?

The Employee Engagement Framework

Finally, we’ll wrap it up with insights on how to cultivate and enhance engagement within your organization, enabling you to harness the myriad benefits of high employee engagement.

Why is a clear(er) definition of employee engagement important?

But this conceptual ambiguity not only introduces imprecision, but also leads to a view of criticism, with some dismissing employee engagement as a mere rebranding or a superficial trend in HR.

Unfortunately, this criticism sometimes overshadows the importance of employee engagement in thriving organizations, where the neglect of it is more evident than proactive efforts to improve it.

Challenges with composite engagement measures

The need for clarity

AF Julian Raymond Blok

Employee engagement, People Analytics

D. 26. October 2023

Employee Survey Fatigue - How to ensure better response rates

This leads to Survey Fatigue:

“When respondents lose interest in your surveys because of the overwhelming frequency of survey requests or the extensive effort and questions involved in completing them.”

In this article, we’ll unveil the concept of survey fatigue and provide strategies to combat this silent adversary of quantitative research designs.

What are the main risks about Survey Fatigue?

When it comes to employee engagement surveys, there are a couple of key issues related to survey fatigue that you should be aware of.

First, you might run into a problem of nonresponse. This means that some employees may not participate, which can affect the accuracy of your insights and your ability to make general conclusions.
Second, you could end up with data that’s not entirely reliable because tired participants might hurry through the survey, giving quick answers without really paying attention to the questions.

The factors contributing to declining response rates

There are several factors contributing to declining response rates.

Lack of communication and followed actions from surveys triggers fatigue!

Clearly, the crucial takeaway here is that employee surveys should be seen as a tool for making meaningful improvements, not just a metric by itself.

AF Julian Raymond Blok

Try Woba today - book demo here

From gut feelings to a data-driven approach in Employee Engagement Surveys

What is an Employee Engagement Survey?

Designing your Employee Engagement Survey questions: Close-ended questions, open-ended questions or a mix of the two?

Open-Ended Questions vs. Closed-Ended Questions in an Employee Engagement Survey

Try Woba today - book demo here

Data-driven HR: Navigating change and maximizing impact

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How To Measure Employee Engagement?

In this blog

Why is Employee Engagement important?

The story behind Employee Engagement

At the Heart of Employee Engagement: The UWES scale

“Employee Engagement is a positive, fulfilling, work-related state of mind that is characterized by vigor, dedication, and absorption”

How do I translate the employees’ feedback from the engagement survey?

How to measure Employee Engagement with Woba?

Step 1 – Choose the right research-validated questions:

Step 2 – Schedule an Engagement Survey:

Step 3 – Analyze & predict:

Step 4 – Implement proactive actions:

Step 5 – Evaluate ROI impact:

Ready to Elevate Your HR strategy?

Related Articles

From gut feelings to a data-driven approach in Employee Engagement Surveys

What is an Employee Engagement Survey?

Designing your Employee Engagement Survey questions: Close-ended questions, open-ended questions or a mix of the two?

Open-Ended Questions vs. Closed-Ended Questions in an Employee Engagement Survey

What is Employee Engagement?

The Employee Engagement Framework

Why is a clear(er) definition of employee engagement important?

Challenges with composite engagement measures

The need for clarity

What are the main risks about Survey Fatigue?

The factors contributing to declining response rates

Lack of communication and followed actions from surveys triggers fatigue!

Del artikel

Biography

Topics: People analytics, HR-KPI Management, People Management, Employee Engagement, Employee Experience

Related Articles

From gut feelings to a data-driven approach in Employee Engagement Surveys

What is an Employee Engagement Survey?

Designing your Employee Engagement Survey questions: Close-ended questions, open-ended questions or a mix of the two?

Open-Ended Questions vs. Closed-Ended Questions in an Employee Engagement Survey

What is Employee Engagement?

The Employee Engagement Framework

Why is a clear(er) definition of employee engagement important?

Challenges with composite engagement measures

The need for clarity

What are the main risks about Survey Fatigue?

The factors contributing to declining response rates

Lack of communication and followed actions from surveys triggers fatigue!